June 9th, 2025
Improved
The Custom Prompts feature, previously available as a Labs (experimental) feature, is now officially released and has been rebranded as “Guidelines.”
Guidelines serve as instructions to help the Gentoo Agent better interpret product data and respond more accurately to user inquiries. Once registered, the agent immediately learns from the guideline and reflects it in conversations.

To make it easier to get started, a variety of guideline templates have also been added.
By selecting from templates grouped by common configurations or conversation rules, anyone can quickly set up effective guidelines—making it easy to design a personalized conversation experience.
